Nature of work – Travel Agent
Description of processing
The following is a description of the way Argyll Cruising (a trading name of Splendour Boat Trips Ltd.) processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.
Reasons/purposes for processing information
We process personal information to enable us to provide travel agency services to our customers, to promote our services, to maintain our accounts and records and to manage and support our employees.
Type/classes of information processed
We process information relevant to the above reasons/purposes. This may include:
- personal details (name and contact details)
- education and employment details
- financial details
- goods and services provided
We also process sensitive classes of information that may include:
- physical or mental health details
- dietary requirements or allergies
Who the information is processed about
We process personal information about:
- customers
- complainants and enquirers
- professional advisers and consultants
- employees
Who the information may be shared with
We sometimes need to share the personal information we process with the individual themselves, their relatives, guardians or other representatives and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.
Where necessary or required we share information with:
- employment and recruitment companies
- suppliers and service providers
- financial organisations
- business associates and professional advisers
- government agencies
Your Privacy Rights
You can write to us at any time to get a copy of, or to request that we amend/delete all of the personal information we hold about you. You can do this by emailing Edward Creek | info@argyllcruising.com | There’s no cost for providing this information. If you believe we’re holding inaccurate information about you, please contact Edward Creek so we can correct it.
If you no longer want to receive marketing messages from us, please contact Edward Creek and you’ll be ‘opted out’. You can choose to opt out of all marketing communications or to opt out of marketing in one of several ways – such as email, phone, post or the unsubscribe button on each newsletter that is sent.
For more information about your rights please visit https://ico.org.uk/
For the third time! Crew and Splendour A.1. as ever! Ailsa Craig tops this time. Great company.
Mike & Sue | Inlets and Islands of Wild Argyll | May 2018
One of the best trips of my life! The birds, seals, whales and dolphins, even the jellyfish are in my heart. Many many thanks to you.
Barbary | Hebridean Odyssey | June 2018
A dream of a trip – beautiful scenery, gourmet meals and wonderful company. What better way to celebrate an anniversary and come to know a bit of Scotland – and now to return to this special place.
Steve and Ruth
Fantastic customer service from my first enquiry right through to returning me back to Dunoon. A fantastic trip – great food, great company. Thank you. I will return!
Diane | Inlets and Islands of Wild Argyll | April 2018
The most fantastic time. Beautiful scenery, great wildlife, the tastiest food and all in all a wondrous week!
Helen & Marcus | Arran and Ailsa Craig Wildlife Explorer | September 2018